Refund policy
Return and Refund Policy
Thank you for shopping at rpxkobac.shop. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or refund according to the policy below.
Returns
You may request a return within 30 days after receiving your order.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must include the original packaging and accessories.
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Proof of purchase or order information must be provided.
To request a return, please contact us:
Email: info@rpxkobac.shop
Please do not send products back before receiving return instructions from our customer service team.
Return Shipping
Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.
We recommend using a trackable shipping service for returns. We are not responsible for items lost during return shipping.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5-10 business days. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days after delivery. Please provide your order information and photos of the item.
We will review your request and provide an appropriate solution.
Non-Returnable Items
Some products may not be eligible for return, including:
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Items that have been used or damaged after delivery.
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Items returned without prior approval.
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Clearance or final sale items (if applicable).
Contact Us
Email:
info@rpxkobac.shop
Business Address:
2111 E Livingston Ave
Columbus, Ohio 43209
United States