Refund policy

Return and Refund Policy

Thank you for shopping at rpxkobac.shop. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or refund according to the policy below.

Returns

You may request a return within 30 days after receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • The item must include the original packaging and accessories.

  • Proof of purchase or order information must be provided.

To request a return, please contact us:

Email: info@rpxkobac.shop

Please do not send products back before receiving return instructions from our customer service team.

Return Shipping

Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.

We recommend using a trackable shipping service for returns. We are not responsible for items lost during return shipping.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5-10 business days. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days after delivery. Please provide your order information and photos of the item.

We will review your request and provide an appropriate solution.

Non-Returnable Items

Some products may not be eligible for return, including:

  • Items that have been used or damaged after delivery.

  • Items returned without prior approval.

  • Clearance or final sale items (if applicable).

Contact Us

Email:
info@rpxkobac.shop

Business Address:

2111 E Livingston Ave
Columbus, Ohio 43209
United States